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Thank you to the e-capital bike team you give fantastic service very helpful and exceptionally trained staff who fitted my bike in at such short notice when I needed it fixing yesterday.
Very knowledgeable and helpful staff. Really listened to our requirements and found the perfect bikes. I would definitely recommend!
Andy you are a gent, went above and beyond helping me out. 5 star rating top notch sir, any problems you have with your e bike or other then take it here you wont regret it. Cheers andy
I’ve just purchased my first electric bike at Ebike Capital and the service was top notch. Good communication and friendly, helpful staff.
Outstanding service from the team at Ebike Capital, especially from Andrew, who stepped up whenever we needed help with the e-bike! Always ready to help when we needed it. In the end the e-bike is a thing and something can go wrong with it but we are so happy with service we have received from them not only when we went to buy the bike but also the follow up service was outstanding. For example we forgot the key of the bike at the shop and Andrew made the effort to have this delivered personally to our house instead of us collecting it from the shop!
This company offers a level of service which is a different class to another company I have dealt with. I would recommend them to anyone interested in e bikes whatever the distance you have to travel a great range of products and excellent cycling knowledge
Went in to get brake pads fitted as well as the back tire. Had it fixed and ready to go within 40 minutes, very polite manager with a positive attitude, definitely recommend for any sort of bike repairs
Brilliant customer service from the team Had a couple of minor issues with the bike chain, which were promptly fixed! No faffing about! The showroom is always up to date with the latest e bikes
I had a problem with a Shimano Steps battery that I had purchased new, as a spare, from a 3rd party. The battery would not talk to the motor or head unit on my bike, rendering it useless, and I was struggling to get an answer. Andrew @ Ebike Capital had a look at it, even buying in the necessary diagnostic lead, and sorted the problem pronto. Fantastic customer service from a really nice bloke. I would definitely recommend them.